TERMS AND CONDITIONS FOR ACCOMMODATION CONTRACTS
【Scope of Application】
Article 1 Contracts for accommodation and related agreements (hereinafter referred to collectively as “Accommodation” , “Accommodation Contracts” ) to be entered into between this Hotel and the Guest (refers to all guests using a guest room at the hotel) to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided herein shall be governed by laws and regulations (“laws and regulations,” or those based on laws and regulations. The same shall apply hereinafter) and/or generally accepted practices.
2.In the case when the Hotel has entered a special contract with the Guest in so far as such special contract does not violate laws and regulations and generally accepted practices the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.
【Application for Accommodation Contract】
Article 2 A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
(1)Name of the Guest(s).
(2)Date of accommodation and estimated time of arrival.
(3)Accommodation charges (based in principle on the Basic Accommodation Charges listed in the Attached Table No.1).
(4)Other particulars deemed necessary by the Hotel.
2.If Guests request to extend their stay, during their stay, beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.
【Conclusion of Accommodation Contracts, etc.】
Article 3 A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.
2.When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit set by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of stay by the date specified by the Hotel.
3.The deposit shall be first used for the Total Accommodation Charge to be paid by the Guest, secondly for cancellation charges under Article 8 and thirdly for reparations under Article 21 as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation as stated in Article 15.
4.If the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of Payment of the deposit is specified.
【Special Contracts Requiring No Accommodation Deposit】
Article 4 Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
2.In the case when the Hotel has not requested payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special contract prescribed in the preceding Paragraph.
【Request for cooperation in infection control measures at facilities】
Article 5 The Hotel may request cooperation from the person who intends to stay at the hotel in accordance with the Hotel Business Act.
【Refusal of Accommodation Contracts】
Article 6 The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that the Hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.
(1) When the application for accommodation does not conform with the provisions of these Terms and Conditions.
(2) When the Hotel is fully booked and there is no vacancy.
(3) When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate laws or act against the public order or good morals in regard to his/her accommodation.
(4) When the person who intends to stay at this hotel is deemed to fall under any of the following items (a) through (c).
(a) Organized Crime Groups as defined in Article 2, Item 2 of the Act on Prevention of Unjust Acts by Organized Crime Groups (Act No. 77 of 1991) (hereinafter referred to as “Organized Crime Groups”), members of organized crime groups as defined in Article 2, Item 6 of the same article (hereinafter referred to as ” Members of Organized Crime Groups “), associate members of organized crime groups or persons related to organized crime groups, or other antisocial groups.
(b) When the person is an organized crime group or a corporation or other organization whose business activities are controlled by an organized crime group or a member of an organized crime group.
(c) A person who is a juridical person and one of its officers falls under the category of an organized crime group member.
(5) When the person is behaving in such a manner as to be an annoyance to other guests or to residents in the surrounding area of the property.
(6) When a person who intends to stay at this hotel is a patient, etc. of a specified infectious disease as defined in Article 4 -2, paragraph 1, item 2 of the Hotel Business Act (hereinafter referred to as “patient, etc. of specified infectious disease”).
(7) When the Guest seeking accommodation has made violent demands of, or carried out violent acts against, the Hotel or its employees, or has requested the Hotel to assume an unreasonable burden.
(8) When the person who intends to stay in the Hotel has repeatedly made a request to the Hotel as specified of the Enforcement Regulations of the Hotel Business Act as a request whose burden is excessive in its implementation and which may seriously impede the provision of accommodation-related services to other guests.
(9) When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes.
(10) When a minor is to be accommodated without the permission of a parental guardian.
(11) When there are grounds specifically provided for in each prefectural ordinance.
【Explanation of refusal to conclude a contract of accommodation】
Article 7 The person who intends to stay may request the Hotel to explain the reasons for its refusal to enter into a contract of accommodation in accordance with the preceding article.
【Right to Cancel Accommodation Contracts by the Guest】
Article 8 The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
2.If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
3.If the Guest does not appear by 8pm. of the accommodation date (without advance notice hours after the expected time of arrival if the Hotel is notified), the Hotel may regard the Accommodation Contract as being cancelled by the Guest.
【Right to Cancel Accommodation Contract by the Hotel】
Article 9 The Hotel may cancel the Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that this hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.
(1) When the Guest is deemed liable for conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
(2) When it is recognized that the Guest falls under any of the following items (a) through (c).
(a) When the Guest is a crime group, a member of a crime group, a quasi-constituent of a crime group, or a person related to a crime group, or any other antisocial group.
(b) When the Guest is a juridical person or other organization whose business activities are controlled by a crime group or a member of a crime group.
(c) when the Guest seeking accommodation is a corporation which any of directors are proven to be a member of an organized crime group.
(3) When the Guest is behaving in such a manner as to be an annoyance to other guests or to residents in the surrounding area of the property.
(4) When the Guest is a patient, etc. of specified infectious disease.
(5) When the Guest who intends to stay at the accommodation commits a violent demand or asks for a burden exceeding a reasonable range with regard to the accommodation.
(6) When the Guest repeatedly makes a request to this hotel that is so burdensome in its implementation that it may seriously impede the provision of accommodation-related services to other guests, as specified in the Article 5-6 in the Enforcement Regulations of the Hotel Business Act.
(7) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure.
(8) When there are grounds specifically provided for in each prefectural ordinance.
(9) When the Guest does not observe prohibited actions such as smoking in bed, tampers with fire-fighting facilities and otherwise breaches Hotel Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid causing fires).
2. If the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel may exempt the Guest from charges for any accommodation services, etc. not yet received.
【Explanation of Cancellation of Accommodation Contract】
Article 10 In the event that the Hotel cancels the accommodation contract in accordance with the preceding article, the Guest may request an explanation of the reasons for such cancellation.
【Registration】
Article 11 The Guest shall register the following particulars by the day of arrival:
(1) Name, address, and contact information of the Guest(s).
(2) Nationality and passport number for foreigners who do not have a domicile in Japan.
(3) Other matters deemed necessary by the prefectural governor and the hotel
2. Foreigners who do not have a domicile in Japan will be required to present their passport and make a photocopy of it.
3. In the case when the Guest intends to make payment of the charges in accordance with Article 15 by any means other than Japanese currency, such as traveler’s checks, coupons, credit cards, etc., these credentials shall be shown in advance at the time of registration in accordance with the preceding paragraph.
【Occupancy Hours of Guest Rooms】
Article 12 The Guest is entitled to occupy the contracted guest room of the Hotel from 4 p.m. to 10 a.m. of the next day, unless otherwise specified. However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph.
In this case, extra charges shall be paid as follows;
(1) Until 2pm: 1,000yen/Room/Extended 1 hour (Tax included)
(2) After 2pm: Full accommodation fee for the day. However, the Hotel may not accept the application when the rooms are full and there is no vacancy.
3. The Hotel may change the hours of occupancy of Paragraph 1 for unavoidable reasons. In that case, the Hotel will notify the Guest in an appropriate way.
【Observance of Hotel Regulations】
Article 13 The Guest shall observe the Hotel Regulations established by the Hotel.
【Business Hours】
Article 14 The business hours of the Hotel may be temporarily changed when necessary or unavoidable. In such cases, notice will be given by an appropriate method.
【Payment of Accommodation Charges】
Article 15 The explanation of accommodation charges, etc. that the Guest shall pay is as listed in the attached Table No. 1.
2. Payment of the accommodation charges and other fees set forth in the preceding paragraph shall be made at the time of reservation, either in currency (limited to Japanese yen) or by credit card or other payment methods approved by the property. However, if special circumstances occur, they will be considered separately.
3. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel.
【Liabilities of the Hotel】
Article 16 The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in the fulfillment or the non-fulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the Hotel is not liable.
【Handling when Unable to Provide Contracted Rooms】
Article 17 The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of other accommodation cannot be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel will not compensate the Guest.
【Handling of Deposited Articles】
Article 18 The Hotel shall compensate the Guest for damages when loss, breakage, or other damage occurs to goods by the Guest, except in the case when such damage is caused by force majeure. However, the property does not accept custody of cash and valuables.
2. The Hotel shall compensate the Guest for damages when loss, breakage or other damage is caused, through intent or negligence on the part of the Hotel, to the goods, cash or valuables brought onto the premises of the Hotel by the Guest but are not deposited. However, in the event that the type and value of the guest’s property or cash and valuables have not been disclosed in advance, this hotel shall compensate for damages up to 10,000 yen, except in the case of intent or gross negligence on the part of the hotel.
【Custody of Baggage and/or Belongings of Guest】
Article 19 When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to store it only in the case when such a request has been accepted from the Hotel. The baggage shall be handed over to the Guest at the time of his/her check-in.
2. If a guest leaves behind baggage or belongings after checking out, in principle, the Hotel will wait for them to make an inquiry and ask for their instructions. If the Guest does not make an inquiry or provide instructions, the Hotel will discard the baggage or belongings after one month from detection (the day following the day of detection in the case of food, beverages, cigarettes, magazines, etc.).
3. The Hotel’s liability in regards to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraphs shall be in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
【Liability in Regard to Parking】
Article 20 The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for damage caused through intent or negligence on the part of the Hotel in regards to the management of the parking lot.
【Governing law】
Article 21 Any and all disputes arising under these Terms and Conditions will be resolved in accordance with Japanese law in the Japanese court with jurisdiction over the location of the Hotel.
【Governing language】
Article 22 These Terms and Conditions have been provided in both Japanese and foreign languages. If there is any discrepancy between the Japanese version and a version in another language, the Japanese version will take precedence.
【Changes to Terms and Conditions】
Article 23 If any of the following occur, the Hotel may change these Terms and Conditions by posting the changed content and the date any such changes will come into effect on the Hotel website. Further, when necessary, the Hotel may use other appropriate means to notify Guests, etc.
(1) When changes are in the general interest of Guests.
(2) When changes do not contravene the objective of transactions related to these Terms and Conditions, and when said changes are reasonable based on their necessity, the suitability of content following the changes and any other circumstances related to the changes.